We must receive all returns/exchanges of items within 14 days of your receipt of the product. All tags must be intact for the return/exchange to be processed. All items must be returned in the condition that they were received.

Sale Period:

All sale items cannot be refunded, only exchanged for another item or credit note.

Returns Procedure:

In order to take advantage of your rights under this returns policy you must e-mail info@happyhippo.store . why you wish to return the product. It will not accept returns of non-faulty items that have been worn, used and/or garment tags removed. In such cases, the items will be returned to the customers.

Refunds will be credited to customer cash or paypal account for the sum paid minus delivery costs. Please note that delivery costs can apply for exchanges.

We strongly recommend that items are returned using your proof of posting receipt.